How to Write an Incident Report: Step-by-Step
Learn how to write a workplace incident report in 7 clear steps. Includes real construction examples, common mistakes, and a free incident report...
Ontario employers must file WSIB Form 7 within 3 business days. Learn the reporting steps, critical injury rules, and MLITSD requirements for your workplace.
Last updated: March 2026
Something happened on your Ontario job site and now you need to figure out who to report it to and how fast. The answer is not simple because Ontario has two separate agencies, WSIB and the Ministry of Labour, each with their own forms, timelines, and penalties. At Safety Evolution, we help Ontario contractors cut through this process so you file the right reports with the right people before the deadlines hit.
An incident report in Ontario is a formal written record of a workplace event that caused (or could have caused) injury, illness, or property damage. In Ontario, incident reporting involves two separate obligations: reporting to the Workplace Safety and Insurance Board (WSIB) for workers' compensation purposes, and reporting to the Ministry of Labour, Immigration, Training and Skills Development (MLITSD) under the Occupational Health and Safety Act.
Ontario employers answer to two agencies, and each has its own forms, timelines, and penalties.
Workplace Safety and Insurance Board (WSIB)The WSIB administers workers' compensation in Ontario. When a worker is injured or becomes ill due to work, the WSIB manages the claim, provides benefits, and tracks employer reporting compliance. The primary form is the Form 7 (Employer's Report of Injury/Disease).
Ministry of Labour, Immigration, Training and Skills Development (MLITSD)The MLITSD enforces the Occupational Health and Safety Act (OHSA). For critical injuries, fatalities, and certain other incidents, employers must notify the Ministry directly. The Ministry can dispatch inspectors, issue orders, and lay charges.
Joint Health and Safety Committee (JHSC) or Health and Safety RepresentativeUnder the OHSA, employers must also notify the workplace JHSC or health and safety representative (and the trade union, if applicable) about reportable incidents.
Most Ontario contractors think they only need to deal with one agency. They're wrong. The WSIB and the MLITSD operate independently. Filing a Form 7 with the WSIB does not satisfy your obligation to notify the Ministry of Labour about a critical injury. Miss either one, and you're exposed.
You must file a Form 7 with the WSIB when you learn that a worker has been injured or become ill due to work AND any of the following applies:
You do NOT need to file if the worker received only first aid (cleaning a minor cut, applying a bandage, or an ice pack) and returned to regular duties within 7 days.
Here's where contractors get tripped up: a worker who goes to a walk-in clinic for what turns out to be nothing still triggers the Form 7 requirement. The moment a doctor or nurse practitioner provides treatment, it crosses from "first aid" into "health care" under WSIB policy. A tetanus shot after a minor cut? That's health care. File the Form 7.
Filing a Form 7 is straightforward if you have the information ready. Here's what each section requires:
Section A: Worker InformationName, address, date of birth, job title, Social Insurance Number, and employment details (hire date, regular work schedule).
Section B: Business InformationYour WSIB account number, business name, address, and contact information for the person filing the report.
Section C: Injury/Illness Dates and DetailsDate and time of the accident. Where exactly it happened. What the worker was doing. What happened and how. What body part was injured.
Section D: Health CareName and address of the health care provider who treated the worker. Whether the worker went to a hospital.
Section E: Absence and Return to WorkWhether the worker missed time, the date they stopped working, and when they returned (or are expected to return). Details on any modified duties.
Section F: Earnings InformationThe worker's pay rate, hours, and earnings details so the WSIB can calculate benefits.
How to submit:You must give the injured worker a copy of the completed Form 7.
This is where Ontario gets unforgiving. Every deadline is firm.
| Situation | Who to Notify | Deadline |
|---|---|---|
| Worker needs health care or misses time | WSIB (Form 7) | 3 business days after learning of the obligation |
| Critical injury or fatality | MLITSD (phone) | Immediately (call 1-877-202-0008, available 24/7) |
| Critical injury or fatality | MLITSD (written report) | 48 hours |
| Critical injury or fatality | JHSC/representative and union | Immediately (verbal), then written within 48 hours |
| Worker unable to do usual work or requires medical attention (non-critical) | JHSC/representative and union | 4 days |
| Occupational illness | MLITSD, JHSC/representative, and union | 4 days after being advised |
| Construction site incident (no injury, but reportable) | MLITSD, JHSC/representative, and union | 2 days |
These are automatic administrative penalties, charged directly to your WSIB account.
Under O. Reg. 420/21, a critical injury is an injury of a serious nature that:
The Ministry considers the "leg" to include ankle and foot, and "arm" to include wrist and hand. Also important: a fracture or amputation of more than one finger or toe IS considered critical.
When a critical injury or fatality occurs, you must:
You can only disturb the accident scene to save a life, relieve human suffering, maintain essential public utilities, prevent unnecessary property damage, or if a Ministry inspector gives permission.
One blunt truth: most small contractors have never actually called the Ministry of Labour hotline. They don't have 1-877-202-0008 saved in their phone. They find out they were supposed to call "immediately" when the inspector shows up asking why they didn't. By then, the scene has been cleaned up, witnesses have gone home, and you're explaining yourself in a situation where silence would have been better. Post that number in your site trailer today.
Ontario now carries the highest workplace safety penalties in Canada as of the Working for Workers Four Act, 2024:
These are OHSA prosecution penalties, separate from WSIB administrative fines. They apply when the Ministry lays charges for failing to report critical injuries, disturbing accident scenes, or other OHSA violations.
Beyond the mandatory government forms, smart contractors maintain their own internal incident reports. Your internal report should capture everything the government forms ask for, plus:
A thorough internal report protects you in three ways: it feeds accurate information into the Form 7, it gives you documentation if the Ministry investigates, and it drives real safety improvements for your crew. Our 7 essential elements of an incident report guide breaks down what to include in detail.
If you want a structured process for your crew, download our free Incident Report and Investigation Kit that includes templates built for Canadian contractors.
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Get Your Free Assessment →You must file WSIB Form 7 within 3 business days after learning of your reporting obligation. Business days are Monday to Friday, excluding Ontario statutory holidays. As of October 2023, this deadline was shortened from the previous 7-day window. Late filing results in an automatic $250 penalty, increasing to $1,000 if filed more than 30 days late.
A critical injury or fatality at the workplace triggers an immediate Ministry of Labour investigation. Under Ontario's OHSA, critical injuries include those that place life in jeopardy, produce unconsciousness, result in substantial blood loss, involve fractures of a leg or arm, amputations, burns to a major portion of the body, or loss of sight in an eye. Employers must call 1-877-202-0008 immediately and preserve the scene.
WSIB Form 7 is filed with the Workplace Safety and Insurance Board for workers' compensation purposes whenever a worker needs health care or misses work due to a workplace injury. Reporting to the Ministry of Labour (MLITSD) is a separate obligation under the Occupational Health and Safety Act, required for critical injuries, fatalities, and occupational illnesses. Filing one does not satisfy the other. Both may be required for the same incident.
No. If a worker receives only first aid (such as cleaning a minor cut, applying a bandage, or using an ice pack) and does not require health care from a medical practitioner, you do not need to file WSIB Form 7. However, you should still document the incident in your internal records. If the worker later seeks medical treatment or requires modified work beyond 7 days, the filing requirement is triggered at that point.
Ontario has the highest workplace safety fines in Canada. As of 2024, corporations face up to $2,000,000 per offence, directors and officers up to $1,500,000 personally, and individuals up to $500,000 and/or 12 months imprisonment. For repeat corporate offences resulting in death or serious injury within a two-year period, the minimum fine is $500,000.
Yes. Under O. Reg. 420/21 and the Construction Projects regulation (O. Reg. 213/91), constructors must report certain incidents to the MLITSD within 2 days, even if no one was injured. These include: a worker falling 3 metres or more, a fall arrested by a fall arrest system, accidental contact with energized electrical equipment, structural failures, and any explosion, fire, flood, or cave-in on the construction project.
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Looking for reporting requirements in another province? See our guides for BC workplace incident reporting and Alberta workplace incident reporting.For a deeper look at what goes into a strong incident report, read our guide on effective workplace incident reporting. If your crew needs help building an incident reporting process that actually works, Safety Evolution's consulting team in Toronto can set it up for you.
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